Frequently Asked Questions
[divider style=”simple”] [/divider] [/two_third] [one_third_last valign=”bottom” animation=”none”]Still Need Help?
[divider style=”simple”] [/divider] [/one_third_last] [two_third valign=”top” animation=”none”] [toggle title=”What is the difference between SEO and SEM?” state=”off” style=”simple” icon=”question-sign”]SEO is is related to optimizing you site to gain traffic from people clicking on search results. SEM is ‘pay for click’ advertising, where you buy space for ads on search results. The first is free to operate, the second costs you money per click or view.
[/toggle] [toggle title=”What is a CMS?” state=”off” style=”simple” icon=”question-sign”]A CMS (Content Management System) is a system built in to your website to allow you to easily edit your website content. This allows you from anywhere to keep your website up to date.
[/toggle] [toggle title=”Can my website be extended to support E-Commerce?” state=”off” style=”simple” icon=”question-sign”]Yes is the simple answer, there are various ways of doing this dependent upon exactly what you need and the degree of automation you require. Please get in touch to discuss your requirements.
[/toggle] [toggle title=”I have an advertising campaign to run, should I tell you?” state=”off” style=”simple” icon=”question-sign”]Yes, if we know in advance that you are going to get a surge of traffic we can double check that your website is fully optimised to support such traffic. We have direct experience running websites that get 1000’s of visitors a day.
[/toggle] [toggle title=”Can my site be linked to an email newsletter?” state=”off” style=”simple” icon=”question-sign”]Certainly, services like MailChimp can be easily integrated into your website via a subscription form.
[/toggle] [toggle title=”Can I run adverts on my site?” state=”off” style=”simple” icon=”question-sign”]Certainly, you can do so either using Google AdSense or using a WordPress plugin to run your own advertising engine just for your site. Either way give us a call and we will assist.
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[hidegeo country=”in”] If you are an existing customer of Aykira, you can send us an email to support@aykira.com.au to lodge a request for support, please be as specific as possible and provide your contact details.
Or just use our online ticketing system now to open a ticket.[/hidegeo] [/box] [/one_third_last] [space] [/space]
Knowledge Base
[divider style=”simple”] [/divider]01. Can I add my own Plugins to WordPress?
Certainly, but please check with us first by raising a support ticket. The quality of plugins varies greatly and a poorly written plugin could actually damage your website. Be safe and inform us first.
02. How do I log into the admin backend of my site?
Must of our sites are based on WordPress, if so, put /wp-admin/ on the end of your site URL to bring up the sign-in form.
03. I’ve forgotten my admin password, help!
If your website is based on WordPress, just visit the admin login page (see the answer above) and click on the ‘Forgotten Password’ link. Enter your email address and you will get an email with a link in it that leads to a page which allows you to change your password and then log in.
Note: Do not keep trying to enter your password if you have forgotten it, the system will treat this as someone trying to hack your site and lock you out for a short time. It’s far easier to just change your password.